Frequently Asked Questions

Find answers to common questions about our products and services.

We offer a 14-day return policy
Returns are accepted only if the item is damaged, defective, or incorrect.

Shipping usually takes 3–5 business days. We ship via DHL or Aramex, and you will receive a tracking number once your order is on the way.

Production takes 7–12 business days as each piece is made to order.

Yes, you can place a custom order through our Custom Order page or leave your request in the order notes at checkout.

Each piece is handmade, so slight variations in wood grain and resin design are normal and part of its uniqueness.

We accept Visa, MasterCard, cash on delivery, InstaPay, and mobile wallets.

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