Shipping policy
Production begins
We start making your piece. For orders above LE 1,500, a 50% deposit is required first. A member of our team will contact you with the payment details.
7 to 12
business days
business days
Your piece is ready
Production time depends on the design, materials, and level of customization. We will keep you updated if anything changes.
Dispatch
Your tracking number is sent
Once your piece is packed and handed to the carrier, we send you the tracking number by email or WhatsApp so you can follow it every step of the way.
Delivery
It arrives at your door
Carefully packed, with a handwritten thank-you card. Please inspect the package before signing for it.