SHIPPING

How your piece gets to you

Every Resindom piece is made by hand before it is packed and shipped. Here is what to expect from the moment you order to the moment it arrives.

3 to 5 business days

Production time before your piece is ready to ship. Every item is made to order.

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Aramex and DHL

We ship with trusted carriers. Every order includes a tracking number sent to you at dispatch.

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Inspect before you sign

Our carriers allow inspection at delivery. Check your package before accepting it.

CARRIERS

Who delivers your piece

We ship with Aramex and DHL. Both are trusted international carriers with tracking at every stage of the journey.

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Aramex

Reliable regional and international delivery with full tracking.

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DHL

Express international shipping with end-to-end tracking.

ON DELIVERY

Please inspect before you accept

Our shipping partners allow you to inspect your package at the time of delivery before signing for it. We strongly recommend you do this every time.

⚠ This step matters

If there is visible damage to the outer packaging, document it immediately before opening the box. This protects your right to a claim and helps us resolve any issue as quickly as possible.

01

Check the outer box before opening

Look for dents, tears, or signs of impact. If anything looks wrong, note it with the delivery person before you sign.

02

Open and inspect the piece

Check for any damage to the piece itself. If something is wrong, do not discard the packaging.

03

Document everything and contact us

If there is any issue, contact us immediately at info@resindom.com. To help us resolve it quickly, please include the following.

🔢 Your order number
🎥 Clear unboxing video
📷 Clear photos of the item
📦 Photos of the outer box and inner packaging